Further Clarification from the ESA via email

I remember that there was some confusion amongst tenants at the park with the original date of February 12.  It was for this reason that we requested the posting of our first message to your blog.  Our disconnection process is a two part process.  If documented defects are not corrected by the responsible party in a timely fashion, we issue a letter to that party indicating that since we have not received confirmation from the responsible party that the defects were corrected, we assume that the defects must still exist.  We then provide a timeline for the responsible party to engage a Licensed Electrical Contractor to remedy the defects.  In this case, we had provided the owners with a date of February 12^th, or we would be forced to order the service disconnected.  On February 18^th, since we had not received confirmation from the owners that they had in fact retained the services of a Licensed Electrical Contractor, we issued a Disconnection Order and ordered the service to be disconnected on March 23, 2010.  I hope that clarifies the matter.